1. Introduction and Company Information
Bellavista Italian Language School Inc. (“Bellavista Italian Language School Inc.”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information we collect, use, disclose, and retain in the course of operating our Italian language education services in Canada.
This Privacy Policy explains how Bellavista Italian Language School Inc. handles personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and, where applicable, relevant provincial privacy laws.
Business address: 2147 Dundas Street West, Unit 3, Toronto, ON M6R 1X6, Canada
Email: [email protected]
Phone: +1 (416) 782-5943
2. Data Collection and Processing
Bellavista Italian Language School Inc. collects personal information that you provide directly to us and information that is generated or collected automatically when you interact with our services, website, registration forms, email communications, and related administrative systems.
The types of personal information we may collect include:
- Identification information, such as your name, date of birth, and contact details;
- Account and registration information, such as class enrolment details, language level, schedule preferences, and program participation;
- Payment and billing information, such as transaction records and invoicing details;
- Communication information, such as emails, messages, inquiry forms, and customer support requests;
- Technical and usage information, such as IP address, browser type, device information, and website interaction data;
- Any other information you choose to provide to Bellavista Italian Language School Inc. in connection with our educational services.
We generally collect personal information directly from you, but we may also receive information from authorized representatives, payment processors, educational service providers, or other third parties where permitted by law.
3. Purpose of Data Processing
Bellavista Italian Language School Inc. uses personal information for the following purposes:
- To provide and administer Italian language courses, workshops, tutoring, and related educational services;
- To register students, manage enrolments, and maintain class records;
- To communicate with you about programs, schedules, updates, policies, and support matters;
- To process payments, issue invoices, and maintain financial records;
- To assess student progress, attendance, and program participation;
- To respond to inquiries, complaints, and service requests;
- To improve our services, website functionality, and overall user experience;
- To comply with legal, regulatory, accounting, and tax obligations;
- To protect the security and integrity of our operations, systems, and premises;
- To send marketing or promotional communications, where permitted by law and subject to your consent or other applicable legal basis.
4. Legal Basis for Processing
Bellavista Italian Language School Inc. processes personal information only where permitted by law and for legitimate and appropriate purposes. Depending on the context, our legal basis for processing may include:
- Consent: where you have provided consent for specific purposes, including certain communications or marketing activities;
- Contractual necessity: where processing is necessary to provide educational services, manage enrolment, or perform our obligations to you;
- Legal obligation: where processing is required to comply with applicable laws, regulations, court orders, or lawful requests;
- Legitimate interests: where processing is necessary for our reasonable business and operational purposes, provided such interests are not overridden by your rights and interests;
- Other lawful authority: where otherwise permitted under applicable Canadian privacy law.
5. Data Sharing and Third Parties
Bellavista Italian Language School Inc. does not sell personal information. We may share personal information with third parties only where necessary and appropriate for the purposes described in this Privacy Policy, including:
- Service providers: vendors that provide payment processing, cloud storage, email services, website hosting, analytics, scheduling, customer relationship management, and IT support;
- Instructors and administrative personnel: individuals who require access to personal information to deliver and manage educational services;
- Professional advisers: legal, accounting, audit, or other professional advisors as needed;
- Government, regulatory, and law enforcement authorities: where disclosure is required or permitted by law;
- Business transfer parties: in connection with a merger, acquisition, restructuring, financing, or sale of assets, subject to appropriate confidentiality protections.
Where we use third-party service providers, we take reasonable steps to require them to protect personal information and use it only for authorized purposes.
6. Data Transfer to Third Countries
Bellavista Italian Language School Inc. may store or process personal information outside of your province, outside of Canada, or in other jurisdictions where our service providers or technology platforms operate. As a result, your information may be subject to the laws of those jurisdictions, including access by courts, law enforcement, or regulatory authorities in those countries.
When personal information is transferred to service providers outside Canada, we take reasonable contractual, technical, and organizational measures to protect the information in accordance with applicable Canadian privacy requirements.
7. Storage Duration
Bellavista Italian Language School Inc. retains personal information only as long as necessary to fulfill the purposes for which it was collected, to meet legal, accounting, tax, or regulatory requirements, to resolve disputes, and to enforce our agreements.
The retention period may vary depending on the type of information and the purpose for which it is used. When personal information is no longer required, we will securely delete, anonymize, or destroy it in accordance with our retention practices and applicable law.
8. User Rights
Subject to applicable law, you may have the following rights in relation to your personal information held by Bellavista Italian Language School Inc.:
- Access: the right to request access to the personal information we hold about you;
- Rectification: the right to request correction of inaccurate or incomplete personal information;
- Erasure: the right to request deletion of personal information, subject to legal or contractual limitations;
- Restriction: the right to request that we limit the use or disclosure of your personal information in certain circumstances;
- Data portability: the right to request a copy of certain personal information in a structured and commonly used format, where applicable;
- Objection: the right to object to certain processing activities, including some forms of direct marketing or processing based on legitimate interests, where applicable under law.
To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request. We will respond within a reasonable time and in accordance with applicable legal requirements.
9. Withdrawal of Consent
Where our processing of personal information is based on your consent, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent will not affect the lawfulness of processing carried out before your withdrawal.
If you withdraw consent, Bellavista Italian Language School Inc. may be unable to continue providing certain services or communications that depend on that consent.
10. Right to Complain
If you have concerns about how Bellavista Italian Language School Inc. handles your personal information, we encourage you to contact us first so that we may attempt to resolve the issue.
You may also have the right to file a complaint with the applicable privacy regulator, including the Office of the Privacy Commissioner of Canada, if you believe our handling of your personal information does not comply with applicable privacy laws.
11. Data Security
Bellavista Italian Language School Inc. uses reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
These measures may include access controls, secure storage, encryption where appropriate, staff confidentiality obligations, and routine security practices. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
12. Contact Information
If you have questions, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact:
Bellavista Italian Language School Inc.
2147 Dundas Street West, Unit 3
Toronto, ON M6R 1X6, Canada
Email: [email protected]
Phone: +1 (416) 782-5943
13. Changes to Privacy Policy
Bellavista Italian Language School Inc. may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, legal requirements, or other factors. When we make material changes, we will post the updated Privacy Policy in a prominent location and update the effective date if applicable.
Your continued use of our services after changes to this Privacy Policy are posted constitutes acceptance of the revised policy to the extent permitted by law.